Privacy Policy
Last updated: February 18, 2026
Network Ninjas LLC ("Network Ninjas", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our IT services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal identifiers — name, email address, phone number, and company name provided when you contact us or request a quote.
- Technical data — IP address, browser type, pages visited, and time spent on our site, collected automatically via cookies and analytics tools.
- Service data — information about your IT environment (hardware, software, network topology) that you share with us in the course of receiving managed services.
- Communications — records of emails, support tickets, and other correspondence you send to us.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our IT services.
- Respond to inquiries, quotes, and support requests.
- Send transactional communications (invoices, service updates, scheduled maintenance notices).
- Send marketing communications about services we believe may interest you — you may opt out at any time.
- Comply with legal obligations and enforce our agreements.
- Analyze usage trends to improve the functionality and user experience of our website.
Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (TLS), access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.