Terms of Service

Agreement to Terms

By accessing our website or engaging Network Ninjas LLC ("Network Ninjas", "we", "our", or "us") to perform IT services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services. These Terms apply to all visitors, clients, and others who access or use our services.

Services

Network Ninjas provides managed IT services, network infrastructure setup, cloud migration, cybersecurity consulting, data backup and recovery, and general IT consulting to businesses in the Denver metropolitan area and beyond.

The specific scope of services, deliverables, timelines, and fees for any engagement are governed by a separate Statement of Work (SOW) or Service Agreement entered into between Network Ninjas and the client. In the event of a conflict between these Terms and a signed SOW or Service Agreement, the SOW or Service Agreement shall control.

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

Payment Terms

Unless otherwise specified in a signed Service Agreement:

• Invoices are due within thirty (30) days of the invoice date.
• Recurring managed service fees are billed monthly in advance.
• Late payments are subject to a 1.5% monthly finance charge on the outstanding balance.
• Disputed charges must be raised in writing within fifteen (15) days of the invoice date.
• We reserve the right to suspend services for accounts more than thirty (30) days past due.

Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Network Ninjas LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Any custom scripts, tools, or configurations developed by Network Ninjas specifically for a client engagement remain the intellectual property of Network Ninjas unless explicitly transferred in writing within a signed agreement. Off-the-shelf software, open-source tools, and third-party licenses are governed by their respective terms.

Limitation of Liability

To the fullest extent permitted by applicable law, Network Ninjas shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or business opportunities — arising out of or related to your use of our services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the fees paid by you to Network Ninjas in the three (3) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Termination

Either party may terminate a service engagement by providing thirty (30) days' written notice, unless a different notice period is specified in a signed Service Agreement. Network Ninjas reserves the right to terminate services immediately and without notice in cases of non-payment, breach of these Terms, or conduct that poses a risk to our systems or other clients.

Upon termination, you remain responsible for all fees incurred prior to the effective termination date. We will make reasonable efforts to assist with transition and data handoff upon request.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Denver, Colorado.

Contact

If you have questions about these Terms, please contact us: